Talent Insight AI
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Case Study: HubCentral Properties Cuts Turnover by 15% while Increasing Revenue by 10% with Talent Insight AI

The Challenge
HubCentral Properties, a fast-growing property management company, faced a critical challenge—turnover was skyrocketing beyond 50%. The constant churn of employees disrupted operations, hurt revenue, increased costs, and dragged down profitability. Hiring and training replacements became an ongoing struggle, impacting customer service and efficiency. HubCentral needed a solution to pinpoint the root causes of turnover and implement strategies that would drive sustainable improvements.
The Solution: Talent Insight AI
HubCentral turned to TalentAINow’s Talent Insight AI platform to diagnose the core reasons behind its retention crisis. By analyzing workforce and operational data, the platform uncovered key operational metrics that directly contributed to high turnover. The insights revealed that certain job roles were disproportionately affected due to workload imbalances and performance pressures tied to delinquency recovery.
With this insight, HubCentral adjusted its operational structure to address the underlying issues. We went a step further— our prescriptive analytics recommended an innovative rent delinquency recovery program. This initiative allowed employees to share the recovered revenue, aligning financial incentives with company success. The program not only improved profitability but also provided employees with a more rewarding work experience, fostering engagement and retention.
The Results: Measurable Impact on Retention and Revenue
The results were transformational:
✅ Turnover dropped by over 15%, easing operational disruptions and reducing hiring costs.
✅ Revenue increased by more than 10%, driven by improved collections and employee motivation.
✅ Profitability improved, as the cost savings from reduced turnover combined with the success of the revenue-sharing initiative.
Conclusion
By leveraging AI-powered insights and strategic workforce optimization, TalentAINow helped HubCentral Properties turn its turnover problem into a profitability opportunity. This success story demonstrates how companies can achieve both workforce stability and financial growth with the right analytics-driven approach.
Is your business facing high turnover? Discover how TalentAINow can help transform your workforce strategy today!